refund policy

Fast Soft Tech refund policy will be void if;
The company is not liable to make the refund if the customer will be non-responsive for more than two weeks.
If a customer pays us for the services through our website.
  • You have chosen an All in one package.
  • The primary design concept has been approved.
  • Refund can be claimed over the upfront purchase of services on conventional pricing.
  • You have demanded revisions.
  • The cancellation has been made due to reasons non-related to the company.
  • The company has not been contacted for more than 2 weeks of project.
  • Company’s policies, or policy, have been violated.
  • Other company or designer has been approached for the same project.
  • Refund cannot be claimed over partial payments.
  • The creative brief is lacking in required information.
  • A complete design change has been demanded.
  • The claim has crossed the given ‘request for refund’ time span.
  • The business is closing or changing name or business.
  • Refund cannot be claimed upon the partial deposit of the funds for the service /reserving the team for kick off the project. Let’s supposed later on client changes his mind due to what so ever reason and ask to remove the team from schedule that will not allow him to claim the refund, what we suggest him that let’s keep your funds with us and whenever you need any of our offered services, we will accommodate your funds accordingly.
  • Reasons such as ‘change of mind’, ‘disagreement with partner’ or other reasons that do not pertain to the service will not be subject to refund under any circumstances.
  • If a client subscribes for a service bundle and happens to be dissatisfied with a particular service, refund will only be applicable on that particular service and ‘not’ the entire bundle.
  • Exceptional discounted prices are not refundable.
  • No refund can be claimed/processed once after the final files have been delivered to you following your request.
  • Refund and revision explicitly does not apply on items offered free.
  • The client will not be entitled to any refunds after 30 days, from the date of purchase.
  • Services including but not limited to Social Media, SEO, Domain Registration and Web Hosting are not entitled to refund under any circumstances.
  • In case of websites, refunds will not be entertained once the client has approved the design and the website is sent for development.
  • Both sided transaction fee applied on the refunded amount.
  • Note: Fast Soft Tech holds all rights to reject any project or cancel the contract whenever it deems necessary. After the refund, you will not have any rights to use the designs for any purpose; they will be the sole property of Fast Soft Tech . The company will be the rightful owner of the designs.

REFUND STRATEGY

Regardless, any saved assets for an undertaking will not be liable to discount after conveyance if the underlying plan ideas are endorsed, or a change is mentioned except if Fast Soft Tech drops or ends your contract for an explanation other than your break or non-execution.

ALL REFUND REQUESTS WILL BE FULFILLED AS PER THE FOLLOWING ARRANGEMENT:

  • You make a solicitation when the underlying ideas for a website are advertised. Anyway once you support or solicitation changes in the underlying plans, the discount offer gets void and discount solicitation won’t be engaged.
  • In the event that demand for discount is made before the conveyance of starting plan ideas, at that point you would be qualified for full refund (less 10% assistance and handling expense).
  • On the off chance that demand for discount is made inside 48 hours, you would be qualified for 66% discount (less 10% assistance and handling expense).
  • On the off chance that demand for discount is made between 48-120 hours of the underlying plan conveyance, you would be qualified 33% discount (less 10% help and preparing expense).
  • No discount solicitation will be engaged following 120 hours of your underlying plan conveyance, anyway since we have faith in 100% consumer loyalty you’re urged to get in touch with us if there should be an occurrence of any worry.
  • No discount solicitation will be engaged on the off chance that you have not made any move on your request for 30 days in the wake of submitting your request. Notwithstanding, in the event that you need to reactivate your plan request, you will be charged a specific expense contingent upon you.
  • For site bundles no discount will be engaged once site advancement has been finished or once the site has been conveyed live.
  • For video live packages no discount solicitation will be engaged after the planning of the storyboard.
  • All discount solicitations should be conveyed to the help division. Fast Soft Tech, in light of the infringement of your client understanding maintains whatever authority is needed to favor/oppose your solicitation on an individual case to case premise.
  • For Fast Soft Tech /custom bundles, discount will be pertinent equivalent to it is on the single bundles.
  • For instance, on the off chance that you request website and website composition support and endorse the website, you can guarantee discount for the site administration at the hour of starting plan as it were.
  • A discount solicitation should have a substantial explanation which should be qualified against the plan brief and client criticism for updates. Except if an idea has not been planned by the short, a discount won’t be given anyway further modifications will be given until complete fulfillment
  • Unconditional promise depends on that the request is put in compliance with common decency. Where a client has submitted configuration requests with more than one plan office for a similar employment with the expectation to guarantee discount, we don’t think of it as a decent confidence. In such a case we maintain all authority to decay a discount demand.
  • All plan occupations require client criticism prior to finishing the plan thusly it is quite reasonable that the client gets included and gives input to get the ideal outcomes
  • 100% extraordinary plan ensure qualifies you for a re-draw if our planned website is to be found impressively like another website plan that may as of now exist. Any likeness to a current plan will be only an incident and Fast Soft Tech won’t acknowledge any obligation or guarantee of any remuneration in such a case. It is the customer’s duty to get their work of art copyrighted.

CLAIMING YOUR REFUND

  • Claim your refund specifying your concern by contacting us via our email address:
  • info@figma.fastsofttechllc.com
  • We will try to resolve your concern by virtue of our revision policy immediately or else will email you a refund request approval from our refund department. After the refund, your design rights would be obtained by Fast Soft Tech and you would not be able to display any version of the design sent by company. Let us also specify that!
  • Since the design rights would now be transferred to the company, you agree that you will have no right (direct or indirect) to use any response or other content, work product or media, nor will you have any ownership interest in or to the same.
  • Working in collaboration with the government copyright agencies Fast Soft Tech would share copyright acquisition information for the refunded designs that would restrict the re-use of the designs as original designs in the future. If you have any questions or concerns about our refund policy, please contact us by clicking here info@figma.fastsofttechllc.com
Scroll to Top